Website & web app support
Website support, maintenance contracts and web application care for UK businesses, with the prices on the page. From £70 a month to keep a business website patched, backed up and current, up to £999 a month for a formal SLA on an application your business runs on. We take over work other people built, and it is rolling monthly.
Happy clients include Heathrow Printers, KAM Freights, RPS Bullion and Unison Investments — plus a few more.
A free 30-minute review of what you are running, where the risk sits and what it should cost to look after. No sales call.
The short answer
Website support in the UK costs £70 a month for a standard business website and £199 to £999 a month for a web application. The £70 Care Plan covers managed UK hosting and SSL, daily backups, software and dependency updates, uptime and performance monitoring, up to 30 minutes of content edits a month and a reply within one working day; web application support starts at £199 a month for monitoring, bug fixes and small changes with a next-business-day response, and runs to £999 a month for a formal SLA with a committed response time, a priority queue and ten hours of development a month. It is for UK businesses that already have a live website or web application, including one another agency built, and want a single studio responsible for keeping it running.
What you get
Published prices, rolling monthly, no minimum term. £70 a month for a business website; £199, £499 or £999 a month for a web application depending on response time and how much development you need.
Monitoring, backups and restores
Security patching and updates
Bug fixes and small changes
Published response times
What it costs
UK agencies mostly sell one of two things. A commodity care plan at £20 to £150 a month, which is really hosting with updates attached. Or enterprise application support from around £1,950 a month, with a sales process in front of it. Very few publish either number, and almost nobody serves the middle — a real web application, looked after properly, for less than a part-time contractor costs. That is the gap these four tiers sit in, and the prices are on the page so you can compare before you enquire.
Care Plan
Business websites
We keep the site fast, patched, backed up and current, so you never have to think about it.
Response: Reply within 1 working day
Webapp Care
Web apps, portals and internal tools
A live web application monitored, patched and fixed, with the small changes handled as they come up.
Response: Next business day
Webapp Care+
Apps still being developed
Everything in Webapp Care, plus development time every month and a same-day response in working hours.
Response: Same day, in working hours
Priority SLA
Apps the business runs on
A written SLA with a committed response time, a priority queue and enough development time to keep shipping.
Response: Contracted, agreed in writing
Working hours are Monday to Friday, 9am to 6pm UK time. We do not sell 24/7 human cover — we are a small studio and would rather say so than promise it. Every tier is rolling monthly with no minimum term, and larger pieces of work are quoted separately at the same fixed-fee terms as any other project. See the full pricing page for build costs.
Project brief
The more you share, the sharper our proposal — takes about three minutes, no sales call.
Reply within 1 working day · No sales call unless you ask · Cyber Essentials certified
How it runs
The same five steps on every project, from the free review to launch and beyond.
A free 30-minute look at your site and goals. What to fix first, no sales call.
Fixed fee agreed up front. You know exactly what it costs before we start.
Design you approve before we build. What you sign off is exactly what goes live.
Fast, accessible, SEO-ready build with analytics and tracking wired in.
We host it, watch it and grow it — ads, SEO and updates handled.
Recent work
AI Vedic astrologyGuruJiAn AI Vedic astrology platform that turns an exact birth moment into a personal reading you can actually talk to.
Proptech / lettingsLandlordAssistAn AI agent that keeps landlords on top of compliance, finances, legal and maintenance, and a site that makes that clear at a glance.
Print & signageHeathrow PrintersRebuilt around panicked, last-minute customers one tube stop from Terminal 3.Related services
One studio handles the lot — see our pricing or get in touch.
Common questions
Enterprise application support in the UK usually starts around £1,950 a month, while commodity website care plans run £20 to £150 a month, with very little in between. Ours are £199 a month for monitoring, bug fixes and small changes with a next-business-day response; £499 a month to add same-day response in working hours and four hours of development; and £999 a month for a formal SLA with a committed response time, a priority queue and ten hours of development. All four tiers are rolling monthly and all four prices are published, so you can compare before you contact anyone.
At the £70-a-month level: managed UK hosting and SSL, daily backups with a tested one-click restore, software and dependency updates, uptime and performance monitoring, up to 30 minutes of content edits a month, and priority support with a reply within one working day. What it does not include is unlimited development. A maintenance contract that promises that is either priced for the worst case or is going to disappoint you, so larger changes are quoted separately on the same fixed-fee terms as any other work.
Yes, and a good share of what we support we did not build. It starts with a takeover review: what it runs on, the state of the code and dependencies, where the data lives, what is missing, and what it will cost to hold. You get that in writing whether or not you go ahead. The one thing we will not do is quietly take on something we think is unsafe to keep running — if that is what we find, you will hear it before you sign.
Care Plan at £70 a month: a reply within one working day. Webapp Care at £199: next business day. Webapp Care+ at £499: same day, within working hours. Priority SLA at £999: a contracted response time and a priority queue, agreed in writing. Working hours are Monday to Friday, 9am to 6pm UK time. We are a small studio and we do not sell 24/7 human cover — we would rather say that plainly than promise something we cannot honour at three in the morning.
No. A large share of the support enquiries we get are for sites and applications someone else built and then stopped answering emails about. What matters is whether the thing is maintainable, not who wrote it, and the free review is what tells you that.
Yes to both. Every tier is rolling monthly with no minimum term, and you keep the source code, the data and the deployment setup throughout — support does not create lock-in. If you take it back in-house we hand over documentation rather than make it awkward.
A free 30-minute review of what you are running, where the risk sits and what it should cost to look after. No sales call.
Nova is an AI adviser. A human replies within one working day.
